A program does not replace securities requirements or regulatory analysis. It helps design consistent paths to detect, elevate, document, and improve issues that require authorized evaluation.
Know what the firm is saying
A usable program begins with a current inventory of disclosure documents, websites, presentations, social posts, email campaigns, third-party profiles, referral activity, and other communications that may need review.
- Communication inventory
- Channel and audience map
- Content owner assignment
- Version and archive location
Assign disclosure ownership
Form ADV governance is stronger when the firm connects its public and regulatory disclosures to accountable business owners who can identify operational changes, provide underlying information, and route questions for authorized review.
- Part and item ownership
- Source-data map
- Annual-update calendar
- Material-change escalation
Treat the relationship summary as a live record
For advisers subject to Form CRS, relationship-summary governance benefits from a defined process for changes in retail-facing information, delivery questions, revision tracking, and coordination with agreements and other disclosures.
- Retail-audience assessment
- Change-tracking process
- Delivery responsibility
- Revision and highlight record
Connect claims to evidence
Marketing review should ask who owns each material factual claim, what evidence supports it, how long the support remains current, and who must review the communication if facts, limitations, or audience change.
- Claim-and-evidence file
- Date and source controls
- Risk and limitation prompts
- Approval decision record
Govern relationships behind the message
Testimonials, endorsements, third-party ratings, and referral relationships call for clear intake, compensation, conflict, documentation, and escalation questions before a message moves into public use.
- Source and relationship intake
- Compensation and conflict prompts
- Required-disclosure review
- Status and agreement records
Make presentation review deliberate
Performance communications need a repeatable path for identifying the audience, calculation support, time periods, gross/net treatment, risk or limitation context, and required authorized review before dissemination.
- Performance-source record
- Methodology and period check
- Gross/net presentation prompts
- Audience and approval gate
Coordinate content, compliance, and business
A policy works in practice when marketing, advisory, operations, compliance, leadership, and outside specialists understand their roles, use a clear escalation path, and can show how approvals were reached.
- Role and authority map
- Escalation thresholds
- Training and refreshes
- Vendor and agency instructions
Retain the record that supports the decision
Record governance should connect the approved communication to its supporting materials, review record, dissemination information, updates, and any later remediation or program-learning work that may be relevant.
- Approved-copy archive
- Support and calculation file
- Dissemination record
- Testing and remediation trail